Shipping policy

Last Updated: June 2026

Thank you for shopping with qirnora. We are committed to providing reliable and efficient shipping services for our customers worldwide. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

  1. Order Processing After your order is successfully placed and payment has been confirmed, our fulfillment team will begin preparing your shipment. Most orders are processed within: 1–3 business days During the processing stage, orders may go through product preparation, quality checks, packaging, and shipment arrangements. Orders placed on weekends or public holidays will begin processing on the next available business day.
  2. Shipping Rates & Delivery Time qirnora provides international shipping services to customers worldwide. Shipping costs are calculated based on: Delivery destination Selected shipping method Order details The final shipping cost will be displayed during checkout before payment confirmation. After shipment, estimated delivery usually takes: 10–20 business days Delivery times may vary depending on: Destination country Customs processing Local carrier services Seasonal shipping conditions
  3. Shipping Delays Although we work hard to ensure timely delivery, delays may occasionally occur due to factors outside our control, including: Customs inspections Weather conditions Transportation delays High shipping volumes Local carrier disruptions We appreciate your understanding and patience in these situations.
  4. Order Tracking Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You may use the tracking number to monitor your shipment through available tracking services. Please allow: 24–72 hours for tracking information to become active after shipment.
  5. Multiple Shipments For orders containing multiple products, items may be shipped separately depending on inventory availability and fulfillment arrangements. If your order is divided into multiple shipments, each package will receive its own tracking number.
  6. Order Changes & Cancellation Requests If you need to update your shipping address, contact information, or order details, please contact us within: 12 hours after placing your order Please email: service@qirnora.com Please include: Order Number Email address used during checkout Details of your requested changes Once an order has entered the fulfillment or shipping process, modifications or cancellations may no longer be possible.
  7. Failed Delivery Attempts If delivery cannot be completed, the shipping carrier may leave a delivery notice or hold the package at a local collection point. Customers are responsible for following carrier instructions and arranging collection or redelivery when required. qirnora is not responsible for packages returned due to: Incorrect shipping information Failure to claim the package Failure to respond to carrier notifications
  8. Tracking Issues If your shipment appears delayed, please check your tracking information first. If tracking information has been updated within the last: 7 days your package is generally still moving through the logistics network. If there are no tracking updates for more than: 7 consecutive days please contact our customer service team with your Order Number so we can assist with further investigation.
  9. Lost or Missing Packages Lost During Transit If the shipping carrier officially confirms that your package has been lost during transit, we will review the situation and provide an appropriate solution. Delivered Status Once the carrier confirms that the package has been delivered to the shipping address provided during checkout, responsibility transfers to the recipient. If you cannot locate a delivered package, we recommend checking: Nearby delivery areas Family members Neighbors Building management Local carrier services before contacting our support team.
  10. Shipping Destinations qirnora provides shipping services to customers worldwide. If shipping is unavailable to a specific destination, we will notify customers and provide appropriate assistance. Orders may be fulfilled through different logistics partners or fulfillment locations depending on product availability and destination.
  11. Important Information By placing an order with qirnora, you acknowledge and agree to the following: Estimated Delivery Times All delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may vary due to logistics conditions, customs procedures, or carrier operations. Customs & Import Charges Customers are responsible for any customs duties, import taxes, VAT, or other government fees required by their destination country. These charges are not included in product prices or shipping costs unless otherwise stated. Shipping Address Accuracy Customers are responsible for providing complete and accurate shipping information during checkout. qirnora is not responsible for delivery issues caused by incorrect or incomplete shipping details provided by customers.

Contact Us If you have any questions regarding shipping, delivery, or your order, please contact our customer support team. Brand Name: qirnora Customer Support Email: service@qirnora.com Customer Service Phone: +1 6012533380 Website Operator: URBATAM FASHION LLC Registered Address: 203 Grimes St, Aguilar, Colorado 81020, United States Business License Entity: URBATAM FASHION LLC

Thank you for choosing qirnora. We are committed to providing a smooth and reliable delivery experience and keeping you informed throughout every stage of your order journey.